Shopping Rights and Scams – MA Office of Consumer Affairs 8/20/20

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Thursday, August 20 at 11:30 AM  Via Zoom 

Robin Putnam, Research and Special Projects Manager from the Office of Consumer Affairs and Business Regulation, will present “Shopping Rights and Scams”. The presentation will include information about the Consumer Affairs Office, expressed & implied warranties, return policies, defective merchandise, pricing discrepancies, and shopping online, through the mail or television.

Robin has been with the Massachusetts Office of Consumer Affairs and Business Regulation since 2015 serving as its Research and Special Projects Manager. In her role within Consumer Affairs, she has conducted over 600 lectures in 215 towns and cities in the Commonwealth, planning, coordinating, scheduling, and participating in a wide variety of events to provide consumers with information, education, and resources.

To register for this Zoom presentation, please email Sharon Wilkes by August 18 at  You will receive a Zoom link the day before the presentation.